Quality Policy

Since its establishment, CT Pharma Research has been involved in sustainable projects by taking scientific studies as a reference, and has always aimed one step further by not giving up thinking about the future and has achieved these goals with the desire to succeed. Each success he has achieved has been a motivation point to reach a new goal. The principles of the Quality Management System implemented in our organization include customer focus, leadership, staff loyalty, employee satisfaction, process approach, improvement, evidence-based decision making and relationship management.

• The basis of our quality management system is the conditions set in the TS EN ISO 9001:2015 Quality Management System Standard. Employees of our organization and all organizational units directly or indirectly related to our organization; in this way, it is obliged to carry out its activities in accordance with the quality policy of our organization.

• TS EN ISO / IEC 17025:2017 General Conditions for the Competence of Experiment and Calibration Laboratories Standard is complied with in the analyzes carried out in our institution.

• Error-free professional work is provided.

• The quality of the service provided to the customer (product development service, testing service, product production) meets customer and legal requirements. Analyzes are always made in accordance with the specified methods and customer requirements.

• All laboratory personnel involved in analysis studies know the quality documentation and apply policies and procedures during their work.

• Our quality management system is constantly improved.

• Employee quality is increased and loyalty is ensured.

• Care is given to the environment and employee health, all personal protective measures are taken by considering occupational safety, and wastes are disposed of in a way that does not harm the environment.

Our organization has adopted the principles of impartiality, competence, responsibility, openness, confidentiality and resolution of complaints. Our quality policy is based on taking our company values ​​as a reference in all our business processes.

 

Scientificity

• To be the leading company of our sector by closely following scientific developments in line with our duties, authorities and responsibilities and adapting to these developments quickly,

• Working with devices and methods in accordance with current standards,

 

Sustainability

• Complying with GMP rules, TS EN ISO/IEC 17025 standards, and meeting the conditions of our Quality Management system with the participation of all our employees,

• To achieve the quality that will satisfy our customers and employees by continuously improving the effectiveness of our quality management system,

 

Responsibility

• To act with “accountability” in all of our duties within our areas of responsibility,

• Reflecting the idea that authority and responsibility are a whole in all business processes,

 

Experience

• Improving the competence of all personnel involved in the test studies, ensuring that our company implements policies and procedures during their studies with the awareness of continuous improvement of the quality system,

 

Desire to succeed

• To carry out all the research and development activities we carry out in line with the principles of impartiality, reliability, honesty and confidentiality in accordance with the provisions of the legal legislation, quality management system requirements, national/international standards and customer requirements.

 

CT Pharma Research’s quality policy is consistently applied in all our activities and in all units of our organization.